Kelpi for auto dealerships
Follow the customer from a vehicle form or social message to a useful conversation, a showroom appointment, and their next service visit. Keep the car they asked about in the picture.
- Capture the vehicle behind the inquiry
- Book test drives and advisor appointments
- Reconnect sales and service follow-up
A conversation with a next step
From first contact to follow-through.
Capture the car and the customer
Connect your form or lead source with the vehicle, model, stock reference, or listing the buyer selected, along with their contact permission.
Return the conversation
A configured AI callback or messaging flow follows up with eligible prospects, learns what they need, and answers from your approved vehicle and dealership information.
Get the right visit booked
Offer a test drive or sales appointment with the appropriate location and teammate. Route financing questions that require judgment to a qualified advisor.
Continue after the sale
Use authorized follow-up for a welcome conversation, an ownership question, or a service booking. Keep unresolved requests in tickets with a responsible team.
Built around your operation
The details that make the experience work.
Vehicle-specific follow-up
“Tell me about this SUV” is a different lead from a generic contact request. Map the vehicle reference into the lead context so the follow-up is about the buyer’s actual interest.
Financing questions, a clear next step
Explain the financing process, required documents, and dealership-approved information. Bring a person into credit applications, terms, and individual eligibility decisions; the agent does not promise approval.
Make service part of the relationship
Book maintenance visits and service consultations using configured staff availability. For recall, repair, or technical questions, connect the customer to the service team and track the follow-up.
Support every department
Separate new sales, used cars, financing, and service into the teams that own those conversations. Transfer the customer to the right group instead of starting the story over.
Before we get started
Good questions.
Clear answers.
Can the callback know which vehicle they selected?
Yes, when the connected form or source sends the vehicle reference into the lead context. We map that information and the approved answers during setup.
Can AI approve financing?
The agent can explain approved information and gather the context for an advisor. Credit decisions, personalized terms, and approvals stay with your authorized financing process.
Can we use it just for service appointments?
Yes. Start with service inquiries and booking, then add sales callbacks or customer campaigns when they fit your operation.
Connect the next part of the journey
Make it work across your business.
See a dealership walkthrough
Bring your channels, your team, and the experience you want your customers to have. We’ll walk through it together.
Book a product demo