Kelpi for home & local services
Help customers reach the right service team, explain what they need, and arrange an estimate or visit. Keep the request attached to the person who will carry it forward.
- Capture the service and location
- Book estimates and consultations
- Give exceptions a responsible person
A conversation with a next step
From first contact to follow-through.
Collect the practical details
Ask which service the customer needs and the location information necessary to check the team’s service area.
Explain the next step
Share approved service information and arrange the appropriate assessment. Complex scope or urgent requests go to your established human process.
Offer an appointment
Use configured staff schedules and capacity to book an estimate, consultation, or service conversation.
Keep the work connected
Assign unresolved questions, send a relevant information link, and use authorized follow-up for future maintenance or a return visit.
Built around your operation
The details that make the experience work.
Built for everyday local demand
Support cleaning, maintenance, home improvement, repair consultations, and other appointment-led services. Start with the questions people ask before they book.
A schedule, with your operational rules
Staff availability drives the appointment options. Travel time, dispatch logistics, estimates, and job assignment need to fit your existing service process.
Grow beyond a single phone
Move from one owner answering chats to a shared team with configured AI support, calls, and follow-up. Keep customer context together as more people get involved.
Before we get started
Good questions.
Clear answers.
Does this replace field-service dispatch software?
Kelpi handles the customer conversation, appointment journey, and follow-up. Detailed dispatch, routing, and work-order systems can remain part of your connected operational stack.
Can it quote a job before a visit?
It can explain your approved service information. Custom estimates and commitments go to the qualified person or quoting process you designate.
Connect the next part of the journey
Make it work across your business.
Map my local service journey
Bring your channels, your team, and the experience you want your customers to have. We’ll walk through it together.
Book a product demo